Smartwebs Alternatives for a Small Self-Managed Association

Last verified: October 22, 2026 · See updates

Smartwebs publishes no price, so you cannot compare it to anything without booking a call. Seven platforms do publish one. This page costs all of them at 25, 60 and 150 units from their own rate cards, says which ones carry the violations, architectural and accounting tools Smartwebs sells, and lists the four figures to get in writing before you sign.

What Smartwebs publishes, and what it does not

Smartwebs sells two tiers. CORE is management: violations, architectural review, work orders, communications, resident and board portals, mobile apps for Apple and Android, dashboard metrics, picture reports and what the page calls AI prescriptive technology. MAX adds the accounting: budgets, a global chart of accounts, charge processing, receivables and payables, collections, vendor management, bank integrations, live bank balances and auto-reconciliation.

Neither tier shows a price. We read smartwebs.com/pricing in a browser on October 22, 2026. Both tiers show a "Get a Quote" button. Both carry the line "Minimums and Implementation Fees Apply." The visible text contains no dollar figure, and neither do the 222,699 characters of raw HTML behind it, so this is an absence we tested for and not one we inferred from a page that failed to load. The only price-shaped value in the markup is a structured-data field reading "$$", which is a band symbol.

The minimum is not published either. The pricing page says minimums apply twice and never says what they are, in units or in dollars, and the self-managed HOA software page carries no size range and no dollar figure in its 260,122 characters either. Compare HOALife, which does publish a size range on its pricing page: "Serving communities from 100 to 5,000+ homes," read the same day. A 60-unit association knows from one line that it is outside HOALife's stated range, and learns nothing equivalent from Smartwebs without a call.

One figure Smartwebs does publish is useful for a small board. Its self-managed page states three counts: 450 property management companies, 10,000 communities, and 150 self-managed associations. Those are the vendor's own numbers, read October 22, 2026. The 150 is about 1.5 percent of the 10,000. That is not a mark against the product, and a vendor can serve a small segment well, but it tells you which customer the roadmap is built around before you ask.

A starting price did exist. On July 8, 2026 the pricing page published a CORE plan starting at $99 a month. On July 29, 2026 it reverted to quote-only, and it has stayed that way through every read since, including today's. We record that as a change in what the vendor publishes, not as a claim that the underlying price moved. The $99 figure still circulating on software directories is not on any Smartwebs page we can find, so do not take it into a call as a benchmark.

What the alternatives cost at 25, 60 and 150 units

Every platform in our directory that publishes a rate card is below, with the annual software subscription worked out at three community sizes. Where a vendor offers a discount for paying yearly, the yearly rate is used. The table is sorted by the 60-unit figure. Prices were read at each vendor's own pricing page on the date in the last column; the arithmetic is ours.

What is billed on top of those figures

No platform in the table bills only the subscription. The published extras, read on the same dates:

• KindHOA: a platform fee on every online payment above the Stripe charge (1.0 percent on cards, 0.8 percent on bank debit capped at $5 on Board Automation, and nothing on a check you key in yourself); bank sync $9 a month or $89 a year for two accounts, with $4 a month for each extra account to a maximum of eight; first-class mail $3.99 a letter, less 8 percent on this tier.
• RunHOA: no payment fee of any kind is published. The pricing page names Stripe as the gateway, re-read October 28, 2026, but states no rate and does not say whether RunHOA adds a fee of its own, so treat the $399 as a floor and ask for the payment fee in writing. Corrected October 28, 2026: this sentence previously said that Stripe's own fees apply, which was our inference and not something the vendor publishes.
• Neigbrs by Vinteum: a one-time white-glove onboarding fee that the page says varies by community size and does not price.
• Condo Control: e-voting, virtual annual meetings, violations, the website and the accounting integration are all billed on top, and none of them is priced on the page. The $810 figure above is the platform only.
• TownSq: the up-to-300 band lists TownSq AI at $20 a month and no website builder; violations and digital voting are add-ons. Bands above 300 units list the website builder at $10 a month and no AI.
• PayHOA: bank debit $2.45 a payment, cards 3.5 percent plus $0.50, a mailed letter $1.25, a mailed check $2.00, optional bookkeeping from $199 a month, and an 1120-H filing from $399.
• HOALife: $199 is a starting figure that the page says is scoped in a 30-minute demo, so it is a floor and not a quote.

Three crossover points a 60-unit board should know

Flat annual fees and per-unit fees cross each other at predictable sizes, and the cheapest option on the list at 25 units is not the cheapest at 150. Using the published rates above:

• Neigbrs Basic stops being the cheapest at about 32 units. At $0.79 per unit per month it costs $9.48 per unit per year. At 31 units that is $293.88, under KindHOA's flat $299. At 32 units it is $303.36, over it.
• RunHOA overtakes it at 43 units. At 42 units Neigbrs Basic is $398.16 against RunHOA's flat $399. At 43 units it is $407.64.
• TownSq Pro overtakes it at 114 units. At 113 units Neigbrs Basic is $1,071.24 against TownSq's flat $1,080; at 114 units it is $1,080.72. A 150-unit association pays less for TownSq Pro than for Neigbrs Basic, which is the reverse of the 25-unit answer.

Banded pricing crosses twice. PayHOA is cheaper than Condo Control up to 50 units ($708 against $810), more expensive from 51 to 99 units because PayHOA moves to its $99 band while Condo Control holds $67.50 ($1,188 against $810), then cheaper again from 100 units because Condo Control doubles to $135 while PayHOA holds ($1,188 against $1,620). If your community sits near 50 or near 100 units, the band you fall into decides more than the headline rate, and a community that is growing should check the next band up before it signs.

Which of them do the job Smartwebs sells

Price only helps if the product does the work. Smartwebs leads with violations and architectural review in CORE and puts the ledger in MAX, so those are the four columns below. "Recorded" means the capability appears in the vendor's own published documentation that we read on the date in the price table. "Not recorded" means we did not find it there. It is not a finding that the product lacks the feature, and a sales call may show you something a website does not list.

Three things fall out of that table and the price table together.

• The two cheapest options are cheapest partly because they are not enforcement products. Neigbrs by Vinteum at $237 a year for 25 units and RunHOA at $399 flat are the lowest published figures on the list, and neither publishes violations tracking or architectural review. If letters and hearings are the reason you bought Smartwebs, these two replace the portal and the payments and leave the enforcement work where it is now.
• Only two platforms cover both halves of Smartwebs MAX in one published price. PayHOA and KindHOA each publish violations, architectural requests, a ledger and a bank connection. At 60 units that is $1,188 a year for PayHOA and $299 for KindHOA, or $388 for KindHOA if you add the $89 bank sync. Condo Control publishes all four capabilities but prices only the platform, so its $810 at 60 units does not include the violations module or the accounting integration, and the page gives no figure for either.
• None of the seven publishes auto-reconciliation by that name. It is the last line of the Smartwebs MAX list and the one capability on it that no alternative in our directory advertises in the same words. PayHOA publishes a bank sync and KindHOA publishes bank matching from a CSV or OFX file with a paid live sync on top, which are the closest published equivalents. If a treasurer is spending hours on reconciliation today, make that the demo task and watch it happen rather than taking any of these labels on trust.

Work orders sit in Smartwebs CORE and are published unevenly across the seven. HOALife publishes work orders and asset management, KindHOA and Neigbrs publish maintenance requests, and TownSq publishes requests and tasks. PayHOA publishes request forms, which is a different thing from a work order queue with a vendor and a cost attached to it. If your board tracks repairs in the same system as everything else, put that on the demo list too.

The four figures to get in writing

Any vendor that quotes instead of publishing can give you a different number than the one it gave your neighbor. Four figures decide what you end up paying, and all four are missing from the Smartwebs page by design:

1. The charge for your exact unit count, stated as a monthly and an annual figure, and stated per unit if the quote is per door. A per-door quote and a flat quote behave very differently when you add or lose a unit.
2. The minimum. "Minimums apply" is on both Smartwebs tiers. Ask what the minimum is in units and in dollars, and ask whether a 40-unit community pays the 40-unit price or the minimum. The published rate cards above answer this in one line: Condo Control's lowest band is $67.50 a month, which is a 50-unit minimum charge in practice, and HOALife states a 100-home floor.
3. The one-time implementation fee, which Smartwebs names and does not price. Ask what it covers, whether owner balances and the document library are migrated, and whether it is refundable if migration fails.
4. The term and the renewal. Ask the length, the notice period to cancel, whether it auto-renews, and what the price is in year two. A quote-only vendor has no published price to hold it to at renewal.

Then ask the two questions about leaving, before you join. In what file format can you export the owner ledger, the payment history and the document library, and how long do you keep access after you cancel? A board that cannot answer those two is one renewal away from having its records locked behind a price it did not agree to. Our vendor comparison scorecard has rows for all six questions so two demos can be compared on the same sheet.

What we could not establish

• What Smartwebs charges. We have no quote, and we do not estimate one. Any figure you see for Smartwebs on a software directory is not on a Smartwebs page we can find, including the $99 a month the vendor itself published in July 2026 and withdrew.
• Whether the capability labels mean the same thing across products. Two vendors can both publish "violations" and build very different workflows behind the word. The table above records what each vendor publishes, which is the limit of a documentation read.
• Add-on prices at Condo Control and the onboarding fee at Neigbrs. Both are published as existing and neither is published as a figure, so three of the nine routes in the price table cannot be totalled to a final number without a call.
• Association pricing at the two property-management platforms. Buildium publishes a ladder from $62 a month but not an association-specific price, and AppFolio publishes $0.85 per unit per month for community associations with a 50-unit minimum and an unpublished minimum spend. Neither is a published total for a 60-unit self-managed board, so neither is in the table.

Frequently asked questions

How much does Smartwebs cost?

Smartwebs does not publish a price. On October 22, 2026 its pricing page carried two tiers, CORE and MAX, each with a "Get a Quote" button, and the note "Minimums and Implementation Fees Apply" twice. There was no dollar figure in the visible text and none in the 222,699 characters of raw HTML behind it. The vendor published a CORE starting price of $99 a month in July 2026 and withdrew it on July 29, 2026, so we do not state that figure as current.

What is the cheapest alternative to Smartwebs for a small HOA?

Of the seven platforms that publish a rate card, the lowest published annual software cost at 25 units is Neigbrs by Vinteum Basic at $237 a year, then KindHOA Board Automation at $299 and RunHOA at $399. The order changes with size: above about 32 units KindHOA's flat $299 is cheaper than Neigbrs Basic, and above 42 units RunHOA's flat $399 is cheaper than it too. None of those three publishes auto-reconciliation, and Neigbrs and RunHOA do not publish violations tracking, which is the tool Smartwebs leads with.

Which Smartwebs alternatives include accounting?

Smartwebs puts accounting in its MAX tier. Of the seven priced alternatives, four publish a general ledger or finance module in their own documentation: PayHOA, RunHOA, KindHOA and Condo Control. HOALife, Neigbrs by Vinteum and TownSq publish integrations or payments and not a ledger, and HOALife and Neigbrs both name QuickBooks as the accounting route. Our QuickBooks Online for a self-managed HOA page sets out what that route can and cannot do for an association.

Does Smartwebs have a minimum community size?

The pricing page says minimums apply on both tiers and does not say what either minimum is, in units or in dollars. Its self-managed page carries no size range and no dollar figure either. Ask for both numbers in writing. For comparison, HOALife publishes a size range on its pricing page, 100 to 5,000 or more homes, which puts a 60-unit association outside it.

What should we ask before switching HOA software?

Get four figures in writing from any vendor that quotes: the charge for your exact unit count, the minimum charge if your community sits below a band floor, the one-time implementation fee, and the term length with the year-two price. Then ask in what file format you can export the owner ledger and the document library, and how long you keep access after cancelling, so you can close the year on the old system if the new one slips.

Is Smartwebs built for self-managed associations?

Smartwebs says so, and it publishes its own counts on the page that says it: 450 property management companies, 10,000 communities and 150 self-managed associations, read October 22, 2026. A vendor can serve 150 self-managed boards well. Ask on the call how many of them are near your size, and ask for a reference at that size.

Text on this page is licensed CC BY 4.0. Suggested citation: CommonKeel, "Smartwebs Alternatives for a Small Self-Managed Association", https://commonkeel.com/software/smartwebs-alternatives/, verified October 22, 2026. Based on the published pricing and product pages of Smartwebs, PayHOA, RunHOA, KindHOA, Condo Control, Neigbrs by Vinteum, TownSq, HOALife, Buildium and AppFolio, each read at source on the date shown beside its figure. The annual totals, the per-unit figures and the crossover points are our own arithmetic on those published rates. Not legal, tax or accounting advice.